The Focus Digital team analyzed the average cold email conversion rates across hundreds of cold email campaigns to compile the following report. The average conversion rate is 0.2153% (1 deal for every 464 emails sent) across industries, but this will vary widely based on the following factors:
- Industry: Some industries have more competition for the prospect’s inbox and other industries may use email as a means of communication to different degrees, affecting the conversion rate.
- Number of Emails Sent: Generally, as more emails are sent, the less personalized the emails will be, lowering conversion rates.
- Online Presence: If the company is recognizable or has a substantial online presence, the conversion rate will increase due to the perceived lower likelihood of the email being spam.
- Offer Quality: Compelling offers are more likely to receive responses from a cold email.
Defining The Cold Email Conversion Funnel
The cold email conversion funnel is made up of the following stages:
If you are interested in a full report of cold email open rates by industry, see our report on B2B cold email open rates.
For the purpose of this report, we will be calculating the full funnel conversion rate, as in, the number of cold emails sent to acquire one customer. We calculated this using the following formula:
Cold Email Conversion Rate = Number of Customers Acquired / Number of Cold Emails Sent
All data is included below, but if you prefer, you can find what you need with this widget instead:
Average Cold Email Conversion Rate by Industry
The following table gives the average cold email conversion rate by industry.
Industry Conversion Rate Emails Needed to Close Deal
SaaS (Software as a Service) 0.03078% 3249
IT Services 0.04170% 2398
Cybersecurity 0.05248% 1905
Cloud Computing 0.06337% 1578
Consulting Services 0.07424% 1347
Marketing and Advertising 0.08505% 1176
Financial Services 0.09597% 1042
Legal Services 0.10677% 937
Human Resources and Recruiting 0.11766% 850
Machinery and Equipment 0.12856% 778
Electronics 0.13937% 718
Automotive 0.15019% 667
Chemical Manufacturing 0.16108% 621
Medical Devices 0.17195% 582
Pharmaceuticals 0.18285% 547
Healthcare Services 0.19367% 516
Biotechnology 0.20451% 489
Corporate Training Programs 0.21539% 464
Educational Software 0.22626% 442
E-learning Platforms 0.23711% 422
Freight and Shipping 0.24797% 403
Supply Chain Management 0.25880% 386
Transportation Services 0.26970% 371
Commercial Real Estate 0.28051% 356
Property Management 0.29138% 343
Real Estate Technology 0.30227% 331
Investment Firms 0.31309% 319
Insurance Companies 0.32393% 309
Accounting Services 0.33477% 299
Wholesale Suppliers 0.34565% 289
E-commerce Platforms 0.35650% 281
Retail Technology Solutions 0.36734% 272
Renewable Energy Solutions 0.37821% 264
Oil and Gas Services 0.38905% 257
Energy Management Systems 0.40000% 250
Industries that rely on email for communication more often typically have a higher cold email conversion rate. However, if the medium is also used heavily for sales, conversion rates may dip because of market oversaturation.
Average Cold Email Conversion Rate by Number of Emails Sent
In this analysis, we give the conversion rate by the number of emails sent. This is, of course, assuming the testing phase is over and a message-prospect synergy has been found. This will vary depending on the script.
Number of Emails Sent Conversion Rate Emails Needed to Close Deal
< 100 0.39999% 250
101 - 500 0.32391% 309
501 - 1,000 0.24799% 403
1,001 - 5,000 0.17193% 582
5,000 + 0.09596% 1042
Average Cold Email Conversion Rate by Level of Online Presence
If a company has little to no online presence, many prospects will assume that the email is a scam. However, if the email comes from a recognizable or easily found brand that consistently produces social media and website content, the chance of response and conversion goes up dramatically. Video content from the person sending the email visible on the website or simply their picture will improve results.
Online Presence Level Conversion Rate Emails Needed to Close Deal
Minimal (No Website / Social) 0.03085% 3242
Basic (Simple Website) 0.07422% 1347
Moderate (Active Social Media) 0.23712% 422
Strong (Recognized Brand) 0.29133% 343
Excellent (High Engagement) 0.37825% 264
Average Cold Email Conversion Rate by Offer Quality
If a company does not have a compelling offer, then it will be difficult to sell from cold traffic. The following factors encompass a good offer to cold traffic:
- Quantifiable Result: The result of the offer should be specific and measurable (i.e. increase in closed deals by 5% from a CRM)
- Guarantee: The quantifiable metric should be guaranteed to the customer in some form or fashion (i.e. if you don’t see an increase in closed deals by 5%, we will let you use the system for free for up to 6 months)
- Case Studies: At least 3 case studies should be available of the result being achieved.
- Time Horizon: A specific time in which the result will be achieved is crucial.
Offer Quality Conversion Rate Emails Needed to Close Deal
Basic Offer (No Specifics) 0.03085% 3241
Specific Offer (Quantifiable Results) 0.05255% 1903
Specific Offer with Guarantee 0.20447% 489
Specific Offer with Case Studies 0.21537% 464
Comprehensive Offer (All Factors Present) 0.38913% 257
Downloading this Report & Next Steps
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