B2B Cold Email Open Rates by Industry, Subject Line

The average B2B cold email open rate is ~36% across all industries, but this number lacks the specificity needed to measure the results of cold email campaigns as the open rates vary widely by industry. Some industries rely more heavily on email as a communication medium, naturally raising open rates, versus other industries where email is less commonly used for organizational communication, which can lower open rates. 

We performed a meta-analysis of cold email campaigns across 35 B2B industries commonly relying on cold email as a lead generation mechanism to determine the average cold email open rate. This report assumes the proper infrastructure is in place for deliverability, including DMARC, a proper 2-4 week warming period, SPF, and DKIM. This report also assumes you have filtered the email for spam words and phrases that may hurt deliverability. 

We also segmented our data by subject line and the date/time the email is sent, as these details heavily influence open rates. The best time to send a cold email was Thursday between 6 and 9 am, with “Hi {{first_name}}” being the top performing subject line in our study. 

This report should not be considered authoritative for any B2C email communications, as cold B2C emails are considered spam by the CAN-SPAM Act of 2003, so any users being emailed must have opted into the list, which will naturally change the dynamic of the behavior of the recipients. Lastly, this report is not a benchmark of where a campaign should be performing for maximum output, but rather an average of where most campaigns are performing. 

 

Average B2B Cold Email Open Rates by Industry

The following table lists the most common industries reliant on cold email and the associated average open rates for that industry. 

IndustryOpen Rate
SaaS (Software as a Service)23.75%
IT Services25.24%
Cybersecurity25.21%
Cloud Computing24.72%
Consulting Services26.71%
Marketing and Advertising25.11%
Financial Services25.73%
Legal Services29.02%
Human Resources and Recruiting28.23%
Machinery and Equipment24.18%
Electronics27.49%
Automotive27.23%
Chemical Manufacturing24.89%
Medical Devices27.07%
Pharmaceuticals24.94%
Healthcare Services25.80%
Biotechnology32.15%
Corporate Training Programs33.47%
Educational Software25.93%
E-learning Platforms29.29%
Freight and Shipping36.62%
Supply Chain Management33.51%
Transportation Services28.00%
Commercial Real Estate35.56%
Property Management31.61%
Real Estate Technology32.91%
Investment Firms42.01%
Insurance Companies24.09%
Accounting Services36.55%
Wholesale Suppliers37.53%
E-commerce Platforms26.03%
Retail Technology Solutions26.95%
Renewable Energy Solutions31.24%
Oil and Gas Services41.52%
Energy Management Systems42.79%

 

Average B2B Cold Email Open Rates by Subject Line

Below, we’ve included our findings on the average open rate by subject line for common subject lines. These subject lines should all be tested when launching a campaign, as these open rates are cyclical. As more people use one subject line, open rates go down, and vice versa. 

Subject LineOpen Rate
Hi {{first_name}}41.88%
How {{company_name}} can {{desired-result}}40.17%
Quick question33.65%
Thoughts, {{first_name}}?39.47%
{{first_name}}, 5 - 8 more customers this month?38.68%
{{first_name}} <> Your Name39.69%
Intro37.97%
{{first_name}}, made this for you39.44%
{{first_name}}, am I off here?39.68%
{{first_name}}, (problem / pain point) initiatives for {{company_name}}?40.13%
{{first_name}}, improving (problem / pain point) at {{company_name}}?40.12%
{{first_name}}, can I get your feedback here?40.11%
{{first_name}}, {{name}} referred me39.70%

 

Average B2B Cold Email Open Rates by Day/Time of Email

The following table gives the average open rates by the time the email was sent. 

DayTimeOpen Rate
Monday6-9 am38.12%
9-12 pm36.34%
12-3 pm34.25%
3-6 pm33.18%
6-9 pm31.47%
Tuesday6-9 am42.09%
9-12 pm41.56%
12-3 pm39.33%
3-6 pm38.21%
6-9 pm36.74%
Wednesday6-9 am40.19%
9-12 pm39.62%
12-3 pm37.48%
3-6 pm36.37%
6-9 pm34.11%
Thursday6-9 am42.28%
9-12 pm41.73%
12-3 pm39.52%
3-6 pm38.29%
6-9 pm36.85%
Friday6-9 am34.23%
9-12 pm33.18%
12-3 pm31.47%
3-6 pm29.52%
6-9 pm27.39%
Saturday6-9 am28.14%
9-12 pm27.38%
12-3 pm25.47%
3-6 pm24.28%
6-9 pm23.41%
Sunday6-9 am30.18%
9-12 pm29.43%
12-3 pm28.31%
3-6 pm26.47%
6-9 pm25.29%

 

Further Reading & Next Steps

For further reading on customer acquisition cost statistics, lead magnet conversion rates, and marketing funnel KPIs, see our other reports below:

 

For a copy of this report, contact us here.

 

Sources: 

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